1. Regarding shipping costs.
The product is heavy, weighing approximately 4 kg. Since we ship directly from China by air, the shipping fees are a bit higher.
2. Can I try it out?
If you wish, we offer a 30-day trial period, during which you can request a return or refund (shipping costs are not refundable).
3. Daily maintenance.
It is recommended to replace the pillow every 1 to 3 years, and to expose it to sunlight or use a hairdryer (on medium heat) for more than 20 minutes every 1 to 3 months to evenly treat the inner core of the pillow.
4. Do wooden beads attract small insects?
Under normal use, this is not an issue, as the wooden beads undergo many processes, including drying, before shipment.

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